Feb. 16th, 2007

Oogh....

Feb. 16th, 2007 04:58 pm
zanthess: (bleh)

My head a'splode...

REAL conversation with a customer over the phone:

Me: "Thank you for calling Comcast, my name is Andrea, how can I help you today?
Customer:  "Hi I have the deal that's at 99 a month for all three services..."
Me: "What is your question?"
Customer: "I just want to know which of my three services is most expensive"
Me: *silence* " You are on a year promotion that runs 33 dollars for each service."
Customer: "Yes, but which one is more expensive?"

I have had about 30 other calls just like this.

And most of them are the "Authority" on how their service works...

I really hate the general public.

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zanthess

February 2011

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